Privacy Policy

This Privacy Policy explains how L'Art de Vie ("L'Art de Vie," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website, request a consultation, or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

L'Art de Vie is a boutique telehealth wellness practice providing personalized functional medicine and preventive health services under the direction of Kelly Clark, PA-C. Our services include no-lab and lab-based consultations, laboratory panel coordination, personalized wellness protocols, and ongoing health support.

If you have questions about this Privacy Policy, please contact us at [email protected].

2. Information We Collect

Information You Provide Directly

When you request a consultation, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Date of birth
• Address
• Health goals and lifestyle information
• Medical history, medications, allergies, and symptoms
• Laboratory results or health records you choose to provide
• Payment and billing information (processed securely through our payment provider)
• Communications sent through email, forms, or phone

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on our website
• Referral source
• Cookies and similar tracking technologies

Health Information

As part of providing our services, we may collect health-related information including medical history, current medications, laboratory and diagnostic results, biomarker data, provider notes, treatment recommendations, and follow-up information. Health information is collected only as necessary to provide our services and handled in accordance with applicable privacy laws.

3. How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Coordinate laboratory testing
• Connect you with licensed healthcare providers
• Develop personalized wellness recommendations
• Communicate regarding appointments, results, and follow-up care
• Process payments
• Improve our website and services
• Maintain internal records
• Comply with legal and regulatory obligations
• Send promotional communications where you have provided consent

You may unsubscribe from marketing communications at any time.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

Service Providers

We work with trusted third-party providers including scheduling platforms, payment processors, laboratories, pharmacies, technology providers, and hosting services that help us operate our business.

Healthcare Providers

We may share relevant health information with licensed healthcare professionals, laboratories, and pharmacies as necessary to provide your care.

Legal Requirements

We may disclose information when required by law, court order, or to protect the rights, safety, or property of L'Art de Vie, our providers, or others.

Business Transfers

If L'Art de Vie is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. How We Protect Your Information

We implement reasonable safeguards including SSL/TLS encrypted connections, secure cloud-based systems, access controls, limited employee access, and routine security monitoring. No method of electronic transmission or storage is completely secure.

6. Data Retention

We retain your information only as long as necessary to provide our services, maintain healthcare records, meet legal obligations, resolve disputes, and enforce our agreements. When no longer required, information is securely deleted or anonymized where appropriate.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enable functionality, remember preferences, analyze traffic, and improve user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, request correction, request deletion, withdraw consent, opt out of marketing, and request a portable copy. To exercise these rights, contact us at [email protected].

9. Children's Privacy

L'Art de Vie services are intended only for individuals at least 18 years old. We do not knowingly collect personal information from children under 18.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with an updated Effective Date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

L'Art de Vie
Email: [email protected]
Phone: +1 (404) 232-4701
Website: https://theartoflivingwellness.com